For safety reasons it is not possible to disable the Egardia alarm with the Olisto app. This has been agreed in consultation with Egardia.
It may be that your Wi-Fi connection sometimes works badly. There may be a few reasons for this. We have a solution that might help. If you have the ‘Wi-Fi and location precision’ on for Wi-Fi, open the app first. Go to more > profile and settings > settings and then scroll down. You can easily […]
Your password may not have arrived. Maybe the mail accidentally ended up in the spam or junk folder of your mail program. If not, please let us know, we will look for another solution for you!
Unfortunately it is not yet possible to connect the Hue Motion Sensor to Olisto. We are working with Philips on a solution to make this possible, it is a frequently asked addition. At this moment we can’t say how, if and when this will be possible.
Most of the time your team is still in the list with already added teams. Isn’t your team on your list with added teams anymore? Do the following: Open the app. Go to ‘… more’ and then ‘channels’. Go to the ‘soccer channel’. There you will see the list of your teams. If they aren’t […]
Do you only see the headings Popular Bundles, Recommended Channels and Recommended triggs? This is an annoying bug that sometimes pops up. We would like to ask you to completely remove the app from your phone and reinstall it from the Appstore. If you log in again, your triggs will still be there and hopefully […]
For your location and the wifi we depend on information we get from your phone, so Android itself. That’s not something we can collect ourselves from your phone. This kind of information is protected in Android, what we understand. The reason that sometimes no triggs are activated is that Android 8 and upcoming versions are […]
Most of the smart devices we support, have the possibility to use as a condition and an action. This is great, you can make all sorts of triggs that help you make your life easier.There are a few channels who don’t support conditions yet unfortunately. Channels like KlikAanKlikUit and Philips HUE don’t offer the possibility […]
When downloading the Olisto app, we also install a small service for your Android phone. This ensures that we can periodically check your time and location. This service you can be found in the topbar of your device. It is an obligation of Android that the service periodically gives a notification that it is still […]